FAQ
Managing Building Connectivity & Safety
Property managers, landlords, and real estate investors have a lot to manage, compliance, connectivity, tenant access, and security. This FAQ page covers essential information about building technology services, including phone systems, fire alarm lines, Wi-Fi infrastructure, and access control. Find answers about how our services work, what problems we solve, and how we support properties without in-house IT. Whether you oversee one building or a statewide portfolio, this page gives you the clarity to make informed decisions.
Who benefits most from USAR Systems?
Property managers, building owners, investors—especially those without their own IT department. If you manage apartments, condos, multi-tenant offices, we fit your needs.
How quickly can you audit and deliver savings?
We can perform an initial audit in days. You’ll see cost savings within one or two billing cycles once we consolidate / remove redundant services.
Do you handle emergency service compliance (e.g. elevator lines, fire alarms)?
Yes. We install and verify necessary POTS lines for fire alarms and elevator emergencies, update unserviceable elevator lines, and ensure your systems meet state and local safety codes.
How do you reduce telecom & utilities costs?
We identify duplicate bills, over-provisioned plans, unused phone lines; we negotiate service agreements; consolidate vendors; implement cloud-based or hosted services where possible.
What happens if something breaks?
We monitor most equipment remotely. When an issue arises, we schedule techs at times that work for you. Most support is proactive; you only get involved when you want to.
Are your services compliant with state laws and codes?
Yes. We design and install building, safety, and emergency communication codes in mind (e.g., elevator emergency lines, fire alarms), in compliance with the authority having jurisdiction (AHJ).
How scalable are your systems?
They scale across multiple properties. Growing portfolios benefit from centralized systems, unified billing, and managed vendors.
How is pricing structured?
Transparent, without hidden fees. Pricing depends on building size, number of units, existing infrastructure. Audits give a clear baseline, followed by proposals.
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